/* ═══════════════════════════════════════════
   Reservation Portal — Premium Styles
   ═══════════════════════════════════════════ */

/* Hero */
.hero-track {
    min-height: 340px;
    display: flex;
    align-items: center;
    justify-content: center;
    text-align: center;
    background: linear-gradient(135deg, #1a1a2e 0%, #16213e 50%, #0f3460 100%);
    position: relative;
    overflow: hidden;
}
.hero-track::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0; bottom: 0;
    background: url('/assets/images/gallery/keyf_spa_wellness_31.jpg') center/cover no-repeat;
    opacity: 0.15;
}
.hero-track .container {
    position: relative;
    z-index: 2;
}
.hero-track h1 {
    color: #d4a853;
    font-size: clamp(1.8rem, 4vw, 2.8rem);
    font-family: 'Cormorant Garamond', serif;
    margin: 12px 0 8px;
}
.hero-track .hero-sub {
    color: rgba(255,255,255,0.7);
    font-size: 1.05rem;
    max-width: 600px;
    margin: 0 auto;
}

/* Portal Section */
.portal-section {
    padding: 60px 0 80px;
    background: linear-gradient(180deg, #faf8f5 0%, #f5f0eb 100%);
}

/* ─── Lookup Card ─── */
.portal-lookup-card {
    max-width: 520px;
    margin: 0 auto;
    background: #fff;
    border-radius: 20px;
    padding: 48px 40px;
    box-shadow: 0 8px 40px rgba(0,0,0,0.06);
    text-align: center;
    border: 1px solid #f0ece4;
}
.portal-lookup-icon {
    font-size: 48px;
    margin-bottom: 12px;
}
.portal-lookup-card h2 {
    font-family: 'Cormorant Garamond', serif;
    color: #1a1a2e;
    font-size: 1.7rem;
    margin: 0 0 8px;
}
.portal-lookup-desc {
    color: #888;
    font-size: 0.95rem;
    margin: 0 0 28px;
    line-height: 1.5;
}

/* Errors */
.portal-errors {
    background: #fef2f2;
    border: 1px solid #fecaca;
    border-radius: 10px;
    padding: 14px 18px;
    margin-bottom: 20px;
    text-align: left;
}
.portal-errors p {
    color: #dc2626;
    font-size: 0.9rem;
    margin: 4px 0;
}

/* Form */
.portal-form {
    text-align: left;
}
.portal-field {
    margin-bottom: 20px;
}
.portal-field label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 0.9rem;
    color: #555;
    font-weight: 500;
    margin-bottom: 8px;
}
.portal-field-icon {
    font-size: 1.1rem;
}
.portal-field input {
    width: 100%;
    padding: 14px 16px;
    border: 2px solid #e8e4dc;
    border-radius: 10px;
    font-size: 1rem;
    transition: all 0.3s ease;
    background: #fafaf8;
    box-sizing: border-box;
}
.portal-field input:focus {
    border-color: #d4a853;
    background: #fff;
    outline: none;
    box-shadow: 0 0 0 4px rgba(212,168,83,0.1);
}
.portal-submit-btn {
    width: 100%;
    padding: 16px;
    background: linear-gradient(135deg, #d4a853, #b8860b);
    color: #fff;
    border: none;
    border-radius: 10px;
    font-size: 1.05rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    letter-spacing: 0.5px;
}
.portal-submit-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(212,168,83,0.3);
}
.portal-help {
    margin-top: 20px;
    padding-top: 16px;
    border-top: 1px solid #f0ece4;
}
.portal-help p {
    color: #999;
    font-size: 0.85rem;
    margin: 0;
}

/* ─── Details Grid ─── */
.portal-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 30px;
    align-items: start;
}

/* Cards */
.portal-card {
    background: #fff;
    border-radius: 16px;
    padding: 24px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.04);
    border: 1px solid #f0ece4;
    margin-bottom: 16px;
}
.portal-card h3 {
    font-family: 'Cormorant Garamond', serif;
    color: #1a1a2e;
    font-size: 1.2rem;
    margin: 0 0 16px;
    padding-bottom: 12px;
    border-bottom: 1px solid #f5f0eb;
}

/* Status Card */
.portal-status-card {
    background: linear-gradient(135deg, #1a1a2e, #16213e);
    border: none;
}
.portal-status-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
}
.portal-status-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 18px;
    border-radius: 30px;
    font-size: 0.95rem;
    font-weight: 600;
}
.portal-status-badge.status-pending {
    background: rgba(251,191,36,0.15);
    color: #fbbf24;
}
.portal-status-badge.status-confirmed {
    background: rgba(34,197,94,0.15);
    color: #22c55e;
}
.portal-status-badge.status-cancelled {
    background: rgba(239,68,68,0.15);
    color: #ef4444;
}
.portal-status-badge.status-completed {
    background: rgba(99,102,241,0.15);
    color: #818cf8;
}
.portal-code {
    color: #d4a853;
    font-size: 1.4rem;
    font-weight: 700;
    letter-spacing: 3px;
    font-family: 'Courier New', monospace;
}

/* Info Grid */
.portal-info-grid {
    display: grid;
    gap: 14px;
}
.portal-info-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    border-bottom: 1px solid #faf8f5;
}
.portal-info-item:last-child {
    border-bottom: none;
}
.portal-info-label {
    color: #888;
    font-size: 0.9rem;
}
.portal-info-value {
    color: #333;
    font-weight: 500;
    font-size: 0.95rem;
    text-align: right;
}
.portal-info-highlight {
    color: #d4a853;
    font-weight: 700;
    font-size: 1.05rem;
}

/* Services */
.portal-services-list {
    display: grid;
    gap: 10px;
}
.portal-service-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    background: #faf8f5;
    border-radius: 8px;
    font-size: 0.95rem;
    color: #444;
}
.portal-service-icon {
    color: #d4a853;
    font-size: 0.8rem;
}

/* Notes */
.portal-note {
    color: #666;
    font-size: 0.95rem;
    line-height: 1.6;
    background: #faf8f5;
    padding: 14px;
    border-radius: 8px;
    margin: 0;
}

/* Quick Actions */
.portal-actions-card {
    background: linear-gradient(135deg, #f0fdf4 0%, #dcfce7 100%);
    border-color: #bbf7d0;
}
.portal-quick-actions {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}
.portal-action-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 10px 18px;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    color: #333;
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
    transition: all 0.2s;
}
.portal-action-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0,0,0,0.08);
}
.portal-action-whatsapp {
    background: #25d366;
    color: #fff;
    border-color: #25d366;
}

/* ─── AI Chat ─── */
.portal-chat-card {
    background: #fff;
    border-radius: 16px;
    overflow: hidden;
    box-shadow: 0 8px 32px rgba(0,0,0,0.06);
    border: 1px solid #f0ece4;
    display: flex;
    flex-direction: column;
    height: 680px;
    position: sticky;
    top: 100px;
}

/* Chat Header */
.portal-chat-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 18px 20px;
    background: linear-gradient(135deg, #1a1a2e, #16213e);
    color: #fff;
}
.portal-chat-avatar {
    width: 42px;
    height: 42px;
    background: rgba(212,168,83,0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
}
.portal-chat-header-info h3 {
    margin: 0;
    font-size: 1rem;
    color: #d4a853;
    border: none;
    padding: 0;
    font-family: 'Montserrat', sans-serif;
}
.portal-chat-online {
    font-size: 0.8rem;
    color: #22c55e;
}

/* Messages */
.portal-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    background: #faf8f5;
}
.chat-msg {
    display: flex;
    gap: 10px;
    max-width: 85%;
    animation: fadeInMsg 0.3s ease;
}
.chat-msg-user {
    align-self: flex-end;
    flex-direction: row-reverse;
}
.chat-msg-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1rem;
    flex-shrink: 0;
    background: #f0ece4;
}
.chat-msg-user .chat-msg-avatar {
    background: #e0d4bc;
}
.chat-msg-bubble {
    padding: 12px 16px;
    border-radius: 16px;
    font-size: 0.92rem;
    line-height: 1.55;
    word-break: break-word;
}
.chat-msg-ai .chat-msg-bubble {
    background: #fff;
    color: #333;
    border: 1px solid #f0ece4;
    border-top-left-radius: 4px;
}
.chat-msg-user .chat-msg-bubble {
    background: linear-gradient(135deg, #d4a853, #c69a3e);
    color: #fff;
    border-top-right-radius: 4px;
}

/* Typing Indicator */
.chat-typing-bubble {
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 14px 20px !important;
}
.chat-typing-bubble .dot {
    width: 8px;
    height: 8px;
    background: #aaa;
    border-radius: 50%;
    animation: typingBounce 1.4s infinite;
}
.chat-typing-bubble .dot:nth-child(2) { animation-delay: 0.2s; }
.chat-typing-bubble .dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes typingBounce {
    0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
    30% { transform: translateY(-6px); opacity: 1; }
}

@keyframes fadeInMsg {
    from { opacity: 0; transform: translateY(8px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* Suggestions */
.portal-chat-suggestions {
    padding: 10px 16px;
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
    background: #fff;
    border-top: 1px solid #f5f0eb;
}
.chat-suggestion {
    padding: 7px 14px;
    background: #faf8f5;
    border: 1px solid #e8e4dc;
    border-radius: 20px;
    font-size: 0.82rem;
    color: #666;
    cursor: pointer;
    transition: all 0.2s;
    white-space: nowrap;
}
.chat-suggestion:hover {
    background: #d4a853;
    color: #fff;
    border-color: #d4a853;
}

/* Chat Input */
.portal-chat-input {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 14px 16px;
    background: #fff;
    border-top: 1px solid #f0ece4;
}
.portal-chat-input input {
    flex: 1;
    padding: 12px 16px;
    border: 2px solid #e8e4dc;
    border-radius: 24px;
    font-size: 0.95rem;
    transition: border-color 0.3s;
    background: #faf8f5;
}
.portal-chat-input input:focus {
    border-color: #d4a853;
    outline: none;
    background: #fff;
}
.portal-chat-input button {
    width: 44px;
    height: 44px;
    border: none;
    border-radius: 50%;
    background: linear-gradient(135deg, #d4a853, #b8860b);
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    flex-shrink: 0;
}
.portal-chat-input button:hover {
    transform: scale(1.08);
    box-shadow: 0 4px 12px rgba(212,168,83,0.4);
}
.portal-chat-input button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

/* Back Link */
.portal-back {
    text-align: center;
    margin-top: 40px;
}
.portal-back-link {
    color: #888;
    text-decoration: none;
    font-size: 0.95rem;
    transition: color 0.2s;
}
.portal-back-link:hover {
    color: #d4a853;
}

/* ─── Responsive ─── */
@media (max-width: 900px) {
    .portal-grid {
        grid-template-columns: 1fr;
    }
    .portal-chat-card {
        position: static;
        height: 550px;
    }
    .portal-lookup-card {
        padding: 32px 24px;
    }
    .portal-status-header {
        flex-direction: column;
        text-align: center;
    }
}

@media (max-width: 600px) {
    .hero-track {
        min-height: 260px;
    }
    .portal-section {
        padding: 40px 0 60px;
    }
    .portal-card {
        padding: 18px;
    }
    .portal-chat-card {
        height: 480px;
    }
    .portal-quick-actions {
        flex-direction: column;
    }
    .portal-action-btn {
        justify-content: center;
    }
    .portal-chat-suggestions {
        overflow-x: auto;
        flex-wrap: nowrap;
        -webkit-overflow-scrolling: touch;
    }
    .chat-msg {
        max-width: 92%;
    }
}

/* Scrollbar */
.portal-chat-messages::-webkit-scrollbar {
    width: 6px;
}
.portal-chat-messages::-webkit-scrollbar-thumb {
    background: #d4d0c8;
    border-radius: 3px;
}
.portal-chat-messages::-webkit-scrollbar-track {
    background: transparent;
}