KVKK Disclosure Text
Last Updated: 18.03.2026
PERSONAL DATA PROTECTION DISCLOSURE TEXT
DATA CONTROLLER
We process your information as the data controller under the Law on the Protection of Personal Data No. 6698 ("KVKK"):
HdvTurizm Otelcilik Tic. Kuy. Teks. İnş. Tar. Ür. Ltd. Şti.
PROCESSED PERSONAL DATA
The following personal data is processed within the scope of our services:
- Full name
- Phone number
- Email address
- Hotel name and room number (for transfer service)
- Reservation information (date, time, service preference)
- IP address and cookie data
- Payment information (card details are not stored directly, processed by the bank)
PURPOSES OF DATA PROCESSING
Your personal data is processed for the following purposes:
- Creation and management of your reservation
- Organization of the transfer service
- Provision of spa/wellness services
- Payment and invoicing processes
- Communication with the customer (information, confirmation, cancellation)
- Fulfillment of legal obligations
DATA TRANSFER
Your personal data may be shared with third parties in a limited manner under the following circumstances:
- Payment institutions (virtual POS infrastructure)
- Vehicle company for transfer service
- Official institutions in case of legal obligation
Your data is not transferred abroad.
DATA RETENTION PERIOD
Your personal data is retained for the duration specified by the relevant legislation. Once the legal period expires, your data will be deleted, destroyed, or anonymized.
YOUR RIGHTS UNDER KVKK
You have the following rights under Article 11 of KVKK:
- To learn whether your personal data is being processed
- To request the correction or updating of your data
- To request the deletion or destruction of your data
- To learn whether your data is transferred to third parties
CONTACT
You can submit your requests under KVKK through the following communication channels: